At ClubD, we strive to provide a seamless experience for our users. Please review our refund and cancellation policy below:
Last Updated: 28-03-2025
✔ Event & Tournament Registrations:
- Cancellations are allowed for up to 3 months before the event start time.
- No refunds will be issued for cancellations made after the deadline.
- If an event is canceled by the organizer, participants will receive a full refund.
✔ Subscription & Memberships:
- Users can cancel their subscriptions anytime through their account settings.
- Cancellations will prevent future charges but will not issue refunds for the current billing cycle.
✔ Task Center & Paid Challenges:
- Tasks and challenges with entry fees are non-refundable once participation is confirmed.
- If a task or challenge is canceled by the organizer, participants will be refunded.
🔹 Refunds will only be processed for:
- Event cancellations initiated by ClubD or the event organizer.
- Duplicate payments or incorrect charges.
- Technical issues that prevent access to a paid service (subject to review).
🔹 Non-Refundable Items:
- Digital products, badges, or any NFT-related purchases.
- Completed services, such as mentorship sessions, coaching, or training programs.
1️⃣ Refund requests will be reviewed within 3 business days.
2️⃣ Approved refunds will be credited within 7 business days to the original payment method.
3️⃣ Business days are from Monday to Friday.
4️⃣ ClubD is not responsible for delays caused by financial institutions.
For any refund or cancellation requests, please contact our support team at support@clubd.in with your transaction details.